Insurance Policy

In network for Aetna*, Ambetter, Blue Cross Blue Shield, Cigna, Humana*, Medcost, Medicaid, Multiplan, & United Healthcare

*out-of-network for Aetna Duke plans and Humana-Military (Tricare East)


Please bring current insurance card with you to every visit.

If you cannot provide proof of an active insurance policy, we will collect a $50 deposit or accept payment in full at time of service.

We do not accept new patients who are uninsured or self-pay.

At the time service is rendered, please be prepared to pay your copay or a $50 deposit for high-deductible plans without copay or temporarily uninsured. If your insurance plan has a deductible (regardless of copay), you will be billed for the balance after your insurance company has let us know the amount they will pay. If your deductible has been met we will credit your account for any excess payments received or send you a reimbursement check. If you are self-pay/uninsured, you may pay the remainder of the balance at the end of the visit. If necessary, a payment plan can be arranged.


We accept personal checks, cash, AMEX, Discover, MasterCard, and VISA. 


Contact Mack Pediatrics


For more information about Mack Pediatrics, please call 919-825-3600.

Established patients may use the secure patient portal or call 919-825-3600.

Office Hours:

Regular Office Hours:

Monday-Friday: 8am to 5pm, closed 12-1:30 by appointment only (NO WALK-INS)

Urgent Care:

Dr. Mack is available after hours by phone.  For urgent medical problems that cannot wait until regular hours, she may meet established patients at the office.

Remember, in an emergency, call 911.

3721 Lynn Rd Suite 104, Raleigh NC 27613

919-825-3600 (phone)

984-200-6001 (fax)

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© 2018 by Mack Pediatrics PLLC.